Support Center

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Overview

The  dialing keypad of DP70 is used for building intercom devices to call each other, such as to other indoor units; the number pressed is the room number, not the sip server's extension number. If you want to call out to other numbers, you can set the number of Quick Call and Phonebook. The specific settings are as follows.

1．Set Concierge Call

URL format:”sip:2202@172.19.211.135”

There are two different scenarios for the URL. 

Scenarios 1: When the door station is registered to a sip server, the URL points to other extensions of the sip server. the "172.19.211.135" should be replaced by the IP address of the sip server. And the "2203"should be replaced by the destination extension ID.

Scenarios 2: When the door station hasn't been registered to a sip server, the URL points to a local device that makes a SIP IP direct call. In this scenario, the "2203" can be any random number. and the "172.19.211.135" should be replaced by the destination IP

2. Add contacts to phonebook

The format of the URL is “sip: 1111@192.168.68.90”

3．Make callDP70 Callout setting

1．Set Concierge Call

URL format:”sip:2202@172.19.211.135”

There are two different scenarios for the URL. 

Scenarios 1: When the door station is registered to a sip server, the URL points to other extensions of the sip server. the "172.19.211.135" should be replaced by the IP address of the sip server. And the "2203"should be replaced by the destination extension ID.

Scenarios 2: When the door station hasn't been registered to a sip server, the URL points to a local device that makes a SIP IP direct call. In this scenario, the "2203" can be any random number. and the "172.19.211.135" should be replaced by the destination IP

2. Add contacts to phonebook

The format of the URL is “sip: 1111@192.168.68.90”

 

3．Make call

Click Concierge or the call icon behind the phonebook contact to implement the call .

 

Click Concierge or the call icon behind the phonebook contact to implement the call .

 

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1 How to Use Auto-Provisioning

1.1  Description

1 How to Use Auto-Provisioning

This document is written to provide instructions for using the auto-provisioning function, which can make Dinstar Door Phone automatically update with the latest firmware, configurations, customized ringtones and local contacts stored on a DHCP/PnP/TFTP/FTP/HTTP/HTTPS server.

That is to say, Door Phone uses DHCP/PnP/TFTP/FTP/HTTP/HTTPS network protocols to get URL, and then download firmware or configuration files from that server. These configuration files and firmware will be used to update related parameters on the Door Phone.

By default, auto-provision is used only when Door Phone is idle, because the update might trigger a software reboot, which may interrupt a call.

Automatic deployment has the following features:

General configuration provisioning: In this scenario, a general configuration file is stored in the server and all Door Phones download the same configuration file to update their parameters.The General configuration provisioning file usually name as dp00000000008x.cfg.

 DP81: dp000000000081.cfg

 DP82: dp000000000082.cfg

 DP83: dp000000000083.cfg

 DP85: dp000000000085.cfg

 DP88: dp000000000088.cfg

 DP92: dp000000000092.cfg

 MAC based configuration provisioning: In this scenario, each configuration file is for a specific Door Phone with the MAC address that matches the file name. The parameters in this configuration file are for that specific Door Phone only.

 

1.2 Working Principle

A complete automatic update process consists of the following:

Step 1. Administrator sets up the provisioning DHCP/PnP/TFTP/FTP/HTTP/HTTPS servers with the required information;

Step 2. Door Phone gets the URL of the configuration file server;

Step 3. Door Phone downloads the configuration file from the server with URL obtained in step 2.

Step 4. The configuration parameters in the configuration file are written to the appropriate configuration files of the Door Phone;

Step 5. If configuration file contains the content for upgrading the firmware, Door Phone will get the firmware and do a firmware update.

1.3 Ways to Obtain Server URL

When an Door Phone is powered on, it will try to obtain the upgrade server address in the following order: PNP Server à DHCP Custom Option à DHCP Option43 à DHCP Option66àUser Specified Server. You can use any one of the above methods to set up the auto provisioning.

1.3.1 Enable PnP

PnP stands for Plug and Play. PNP provides a proprietary automatic upgrade, when PnP upgrade mode is enabled, the Door Phone will broadcast a "SIP SUBSCRIBE" in the network. A SIP server will reply with a "SIP NOTIFY” with the URL of the firmware and/or configuration file server.

The following procedure is for setting up PnP auto provisioning:

First, you need to configure the SIP server to have PNP and set the update server URL in it.

Click "Upgrade -> PnP" on the Web interface of Door Phone, and then enable PNP(Default is Enabled). The Door Phone will use PNP to get the correct auto provisioning URL and download the firmware and the configuration files;

 If Auto Provision mode is set(Default is Power On), the Door Phone will do the auto provisioning on the specified time frame as set in the automatic Auto Provision mode.

Figure 1-1 Enable PNP Auto Provisioning

1.3.2 DHCP Custom Option

If Door Phone is set to use DHCP Option to obtain the auto provisioning URL, it will send a request to a DHCP server for a specific DHCP option code. First, you need to configure a DHCP option code on the Web interface of the Door Phone.

You can use any custom DHCP option code from 128 to 254:

Configure DHCP server to have a specific custom option code with the update server URL in it, for example, 230. And then the Door Phone will get the upgrade server URL from the DHCP server with the option code 230.

 If autop mode is set, the Door Phone will do the auto provisioning on the specified time frame as set in the autop mode.

Figure 1-2 Configure DHCP Custom Option

1.3.3 DHCP Option 66

If none of the above is set, Door Phone will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and the user does not need to configure any parameters. DHCP Option 66 is enabled by default.

1.3.4 DHCP Option 43

If the Door Phone does not get an URL from DHCP Option 66, it will automatically use DHCP Option 43. This is done within the software and the user does not need to configure any parameters. DHCP Option 43 is enabled by default.

1.3.5 User-Specified Server:

You can manually set a specific server URL for downloading the firmware and/or configuration file.

Set update server URL (e.g., "tftp://172.21.02.03"), click [AutoP Immediately], the Door Phone will use the URL to download appropriate firmware and/or configuration files from the TFTP server and will upgrade with the downloaded files;

 If autop mode is set, the Door Phone will do the auto provisioning on the specified time frame as set in the autop mode.

Figure 1-3 Configure Server URL Manually

 

You can also use FTP, HTTP, or HTTPS as the protocol for upgrading the firmware and/or configurations of the Door Phone. The format of them are as follows:

 

 TFTP Format:

tftp://172.21.02.03/

 FTP Format:

ftp://172.21.02.03/ (allows anonymous login)
ftp://username:password@172.21.02.03/ (requires a user name and password)

HTTP Format:

http://172.21.02.03/(use the default port 80)

http://172.21.02.03:8080/(use other ports, such as 8080)

HTTPS Format:

https://192.168.0.19/(use the default port 443)

1.3.6 Auto Provision modes:

Door Phone supports the following three modes:

Disable: Disables auto provision. The Door Phone will not check for any updates and will not upgrade the Door Phone automatically;

Power on: The Door Phone does the auto provisioning when the power is turned on;

Repeatedly: The Door Phone does the auto provisioning at specified time frame periodically;

Power on + Repeatedly: The Door Phone does the auto provisioning when the power is turned on, and meanwhile it will also does the auto provisioning at specified time frame periodically;

Hourly Repeat: The Door Phone does the auto provisioning hourly.

1.4Downloading Configuration File

There are two types of configuration files for download:

General configuration file: This configuration file has common configuration parameters for all Door Phones.

MAC based configuration file: This configuration file is for use by a specific Door Phone with the specified MAC address. It is normally related to account information.

If you have both of these files on the server, Door Phone will first get the General configuration file first and then get the MAC-based configuration file using its MAC address as the ID.

1.5 Configuration Parameter Description and Application

 

1.5.1 Update configuration parameters

The parameters that will be updated should follow the following format in the configuration file, as shown in the following figure.

Figure 1-4 part of the configuration file content

The name of the parameters in the configuration file is fixed, and the user can not make any changes, the user can only fill in the value, otherwise the update will fail.

Example: To set the PPPOE username and password info, you use the following format:

Once the configuration file is updated successfully with the configuration file shown above, the user will login to the pppoe server by username (Bob) and password (123456).

1.5.2 Firmware and/or Configuration File Update

The followings are some of the common file updates.

Firmware Update

To update firmware, you define the following lines in the configuration file: Config.Firmware.Url = protocol name://address/path/filename

Example:

Config.Firmware.Url = tftp://172.21.02.03/1.0.0.135.rom

Note: there is no filename in the above Ulrl. If no filename is in the firmware URL configuration, Dinstar Door Phone will search the default filename in the defined URL address.

Customized Ringtones

To set customized ringtones, you can define the following lines in the configuration file: Config.Ringtone.Url = protocol name://address/path/filename

Example:

Config.Ringtone.Url = tftp://172.21.02.03/Ring1.wav

Note: Ring1.wav is a ringtone wav file. Total custom ringtone file size cannot be more than 100KB.

Update Local Contacts

To update local contacts, you define the following lines in the configuration file: Config.Contact.Url = protocol name://address/path/filename

Example:

Config.Contact.Url = tftp://172.21.02.03/Contact.xml

Note: Contact.xml is the file name for the address book.

 

Update client certificate

To update client certificate, you can define the following lines in the configuration file: Config.Certificate.01.Url=protocol name://address/path/filename Config.Certificate.02.Url=protocol name://address/path/filename Config.Certificate.03.Url=protocol name://address/path/filename

Config.Certificate.04.Url=protocol name://address/path/filename Config.Certificate.05.Url=protocol name://address/path/filename Config.Certificate.06.Url=protocol name://address/path/filename Config.Certificate.07.Url=protocol name://address/path/filename Config.Certificate.08.Url=protocol name://address/path/filename Config.Certificate.09.Url=protocol name://address/path/filename Config.Certificate.10.Url=protocol name://address/path/filename Example:

Config.Certificate.01.Url=tftp://172.21.02.03/Cert1

Update Auto Provision Settings

To update auto provision settings, you define the following lines in the configuration file: Config.Autoprovision.GENERAL.Url = url

Config.Autoprovision.GENERAL.UserName = username Config.Autoprovision.GENERAL.Pwd = password Config.Autoprovision.CFG.Version = 1.3

Example:

# Autoprovision Configuration Config.Autoprovision.GENERAL.Url = http://192.168.0.20 Config.Autoprovision.GENERAL.UserName = dinstar Config.Autoprovision.GENERAL.Pwd = admin Config.Autoprovision.CFG.Version = 1.3

 

Update SIP Account

To set sip account, you can define the following lines in the configuration file: Config.Account1.GENERAL.Enable = 1

Config.Account1.GENERAL.Label = label_dispaly_on_door_phone

Config.Account1.GENERAL.DisplayName = display_name Config.Account1.GENERAL.UserName = sip_account Config.Account1.GENERAL.AuthName = sip_account_for_authentication Config.Account1.GENERAL.Pwd = password Config.Account1.SIP.Server = sip_server_addr

Config.Account1.SIP.Port = sip_server_port Example: Config.Account1.GENERAL.Enable = 1 Config.Account1.GENERAL.Label = test

Config.Account1.GENERAL.DisplayName = test Config.Account1.GENERAL.UserName = 800

Config.Account1.GENERAL.AuthName = 800

Config.Account1.GENERAL.Pwd = 800

Config.Account1.SIP.Server = 172.16.0.8

Config.Account1.SIP.Port = 5060

To update other sip account, you can replace Account1 to Account2 or Account3, etc...

Update Language

To update Language, you define the following lines in the configuration file:

Config.Settings.LANGUAGE.Type = language_id Config.Settings.LANGUAGE.WebLang=language_id Example:

Config.Settings.LANGUAGE.Type = 2

Config.Settings.LANGUAGE.WebLang = 2 The language id is ranged from 0 to 15.

0:ENGLISH

2:CHINESE SIMPLIFIED

3:CHINESE_TRADITIONAL

5:PORTUGUESE

6:SPANISH

7:ITALIAN

8:DUTCH

9:FRENCH

10:GERMAN

13:POLISH

14:TURKISH

15:RUSSIAN

Update Key

Update Line Key

To update Line Key, you define the following lines in the configuration file: Config.Programable.LINEKEYx.Type = linekey_type Config.Programable.LINEKEYx.Label = label_dispaly_on_phone Config.Programable.LINEKEYx.Param1 = value Config.Programable.LINEKEYx.Param2 = account Config.Programable.LINEKEYx.Param3 = extra

Note: x for the number of line key , is ranged from 1 to 10.

The following tables list valid value of account for each phone model.

Note: If account is set to 0, it means automatic.

	DP81	DP82	DP83	DP85	DP92
account	1-2	1-2	1-2	1-2	1-2

 

linekey_type	Functional Description	Param1	Param2	Param3
0	N/A	-	-	-
1	DND	-	-	-
2	Menu	-	-	-
3	SMS	-	-	-
4	Status	-	-	-
5	Book	0 - all 10 - local 11 - allcontacts 22 - remote 30 - broadsoft 40 - ldap	-	-
6	Forward	-	-	-
7	PickUp	pickup code	account	-
8	Group PickUp	group pickup code	account	-
9	Intercom	extension	account
10	Speed Dial	speed dial number	account	-
11	History	-	-	-
12	Favorites	-	-	-
13	Redial	-	-	-
14	Account	-	account	-
15	ACD	-	account	-
16	BLF/NewCall	extension	account	-
17	BLF/BXFER (blind transfer)	extension	account	-
18	BLF/AXFER (answer transfer)	extension	account	-
19	BLFList	-	account	-
20	CallReturn	-	-	-
21	HotDesking	-	-	-
22	Record	-	-	-
23	XML Browser	xml url	-	-
24	DTMF	dtmf key	-	-
25	N/A	-	-	-
26	Multicast Paging	paging group	-	-
27	N/A	-	-	-
28	Voice Message	-	-	-
29	Transfer	-	-	-
30	Call Park	call park code	account	-
31	XML History	-	-	-
32	XML PhoneBook	-	-	-

 

Example:

Config.Programable.LINEKEY1.Type = 16 #Configure line key 1 as BLF/NewCall

Config.Programable.LINEKEY1.Label = blf2000 #Display on the phone as blf2000
Config.Programable.LINEKEY1.Param1 = 2000 #Press line key 1 will dial 2000
Config.Programable.LINEKEY1.Param2 = 1 #Use account 1 when dialing
Config.Programable.LINEKEY1.Param3 = *072000 #Use *072000 to direct pickup

Update Soft Key

To update Soft Key, you define the following lines in the configuration file: Config.Programable.SOFTKEY0x.Type = softkey_type Config.Programable.SOFTKEY0x.Label = label_dispaly_on_phone Config.Programable.SOFTKEY0x.Param1 = value Config.Programable.SOFTKEY0x.Param2 = account

Note: x for the number of soft key , is ranged from 1 to 4.

About account , see above.

softkey_type	Functional Description	Param1	Param2
0	N/A	-	-
1	DND	-	-
2	Menu	-	-
3	SMS	-	-
4	Status	-	-
5	Book	0 - all 10 - local 11 - allcontacts 22 - remote 30 - broadsoft 40 - ldap	-
6	Forward	-	-
7	PickUp	pickup code	account
8	Group PickUp	group pickup code	account
9	Intercom	extension	account
10	Speed Dial	speed dial number	account
11	History	-	-
12	Favorites	-	-
13	Redial	-	-
14	N/A	-	-
15	ACD	-	account
16-19	N/A	-	-
20	CallReturn	-	-
21	HotDesking	-	-
22	N/A	-	-
23	XML Browser	xml url	-
24-26	N/A	-	-
27	Simple Menu	-	-
28	Voice Message	-	-
29	N/A	-	-
30	N/A	-	-
31	XML History	-	-
32	XML PhoneBook	-	-

 

Example:

Config.Programable.SOFTKEY02.Type = 10
Config.Programable.SOFTKEY02.Label = call2000
Config.Programable.SOFTKEY02.Param1 = 2000

Config.Programable.SOFTKEY02.Param2 = 1

Configure soft key 02 as speed dial , press soft key 02 will call 2000 with account 1.

Update Function Key

 

To update OK Key, you define the following lines in the configuration file: Config.Programable.OK.Type = functionkey_type Config.Programable.OK.Param1 = value Config.Programable.OK.Param2 = account

To update CANCEL Key, you define the following lines in the configuration file: Config.Programable.CANCEL.Type = functionkey_type Config.Programable.CANCEL.Param1 = value Config.Programable.CANCEL.Param2 = account

To update BOOK Key, you define the following lines in the configuration file: Config.Programable.BOOK.Type = functionkey_type Config.Programable.BOOK.Param1 = value Config.Programable.BOOK.Param2 = account

To update MUTE Key, you define the following lines in the configuration file: Config.Programable.MUTE.Type = functionkey_type Config.Programable.MUTE.Param1 = value Config.Programable.MUTE.Param2 = account

To update REDIAL Key, you define the following lines in the configuration file:

Config.Programable.REDIAL.Type = functionkey_type Config.Programable.REDIAL.Param1 = value Config.Programable.REDIAL.Param2 = account

To update VOICEMESSAGE Key, you define the following lines in the configuration file: Config.Programable.VOICEMESSAGE.Type = functionkey_type Config.Programable.VOICEMESSAGE.Param1 = value Config.Programable.VOICEMESSAGE.Param2 = account

To update FORWARD Key, you define the following lines in the configuration file: Config.Programable.FORWARD.Type = functionkey_type Config.Programable.FORWARD.Param1 = value Config.Programable.FORWARD.Param2 = account

About account , see above.

 

functionkey_type	Functional Description	Param1	Param2
0	N/A	-	-
1	DND	-	-
2	Menu	-	-
3	SMS	-	-
4	Status	-	-
5	Book	-	-
6	Forward	0 - all 10 - local 11 - allcontacts 22 - remote 30 - broadsoft 40 - ldap	- -
7	PickUp	pickup code	account
8	Group PickUp	group pickup code	account
9	Intercom	extension	account
10	Speed Dial	speed dial number	account
11	History	-	-
12	Favorites	-	-
13	Redial	-	-
14-19	N/A	-	-
20	CallReturn	-	-
21	HotDesking	-	-
22	N/A	-	-
23	XML Browser	xml url	-
24-27	N/A	-	-
28	Voice Message	-	-
29	Transfer	-	-
30	N/A	-	-
31	XML History	-	-
32	XML PhoneBook	-	-

 

Example: Config.Programable.OK.Type = 10

Config.Programable.OK.Label = call2000

Config.Programable.OK.Param2 = 1

Configure OK key as speed dial , press OK key will call 2000 with account 1.

Config.Programable.OK.Param1 = 2000

A

1. Connection of warning lights

The connection of the warning light can be referred to the following illustration:

Connect the red wire of the warning light to the positive pole of the above diagram 7 (Power,DC output), and the black wire to any port of the above diagram 11 (I/O out), and you also need to use another wire to connect the negative pole of the above diagram 7 (Power，DC output) to the other port of the above diagram 11 (I/O out, ) to form a closed loop, in order to complete the connection of the warning light.

The specific connections are shown in the following two diagrams:

2.  Configuration of warning lights

 

As shown in the figure, we can find the "Equipment" interface in the web interface of DPA, select the "Logic Input and Output" column, and find the "Logic Out" position for debugging.

2.1 Mode

 

The modes are mainly categorized as "Monostable", "Bistable" and "Flash".

Monostable: meaning that only one state (on or off) is stable, triggered in the normally open state can be turned off for a few seconds to return to the normally open state, and the same is true for the normally closed state.

Bistable: meaning that the two states (on or off) are stable, switching between the two states after triggering, i.e., the normally open state is triggered to the normally closed state, and triggered again, the normally closed state is changed to the normally open state.

Flash: intermittent switching to achieve the effect of flashing warning light.

 

2.2Delay Time

 

Delay Time can be understood as the duration of the warning light to change the state, such as the delay time of 10s in the monostable warning light is always off, after the trigger warning light will be on for 10s.

Ps：Delay Time does not work in Bistable mode, if Bistable mode is selected, the Delay Time column will be grayed out automatically and cannot be changed.

2.3Triggering Condition

 

Triggering Conditions are categorized into two types: "Call" and "I/O In" (if both are checked, the trigger will be triggered if any of the conditions are met).

Call: After checking Call as the trigger condition, if the DPA makes a call and connects, it will trigger the logical outputs

I/O In: After checking I/O Input as the trigger condition, the logic output will be triggered if the I/O in switch receives a predetermined message

Ps: If you select the I/O input as the trigger condition, you also need to configure the logic input accordingly (turn on the switch of the logic input and select the trigger method of the logic input)

 

 

2.4 Flsah&Flash Time

 

This option can only be debugged when the working mode is Flash.

The specific flashing effect can be configured according to your needs.

3. Problem handling

3.1 Warning lights cannot be switched off after being triggered on

Due to the previous version of the problem, the need to upgrade the version of the processing, after upgrading can be restored to the normal state (monostable off state in the triggering of the bright duration after the opening of the closure, bistable triggered by the normal switching of the switching state)

3.2 The call hangs up automatically within a few seconds after the trigger occurs after the warning light is configured

 

Need to find the configuration option "Hang Up After Open Door" in the "Call Feature" column of the "Equipment" interface, and adjust its duration, if you don't want to hang up automatically, you can fill in "-1".