UC

IP PBX
SBC

Customer Pain Points Emerging Customer Requirements Solution Overview Solution Highlights Solution Value Success cases

UC

Enterprise Mobile Office
Unified Communications Solution

Customer Pain Points

Limited Workplace
Flexibility

Traditional desk phones are tied to fixed workstations, making it difficult for employees to answer calls when away from their desks.
Inefficient Communication for Remote Staff

Field engineers, sales teams, project staff, and remote employees often rely on personal mobile phones for business communications, resulting in inconsistent caller identities and unstandardized communication management.
Low Collaboration Efficiency

Mobile employees lack access to unified enterprise directories, extension-to-extension calling, and conferencing capabilities on mobile devices, reducing communication and collaboration efficiency.
High Communication
Costs

Employees using personal mobile phones for business calls generate additional communication expenses. The mixing of personal and business numbers also creates management challenges and negatively impacts corporate image.

Emerging Customer
Requirements

Upgrade to new
requirements

01

Extension Mobility and Mobile Office

Employees should be able to access their office extensions anytime and anywhere using mobile devices, whether working in the office, remotely, traveling, or operating in the field.
02

Unified Corporate Caller ID

Whether employees are working from the office or remotely, outbound business calls should consistently display the company hotline number, enhancing brand consistency and communication management.
03

Single Number Reach

A single extension number can simultaneously register across desk phones, mobile apps, and PC softphones, enabling simultaneous ringing and allowing users to answer calls from any device.
04

Unified Collaboration

Employees should be able to synchronize enterprise and personal contacts on mobile devices while supporting internal extension dialing, conferencing, and centralized inbound call management, reducing communication costs and improving collaboration efficiency.

Solution Overview

As a leading provider of IP communications solutions, DINSTAR delivers a one-stop Enterprise Mobile Unified Communications Solution built on the UC Series IPPBX platform together with the Dinlink mobile application. The solution removes traditional workspace limitations by transforming smartphones into enterprise mobile extensions, enabling extension mobility, one number multi-device access, and seamless internal and external col一 laboration.
By building a highly efficient, agile, reliable, and cost-efficient enterprise communications platform, DINSTAR helps organizations accelerate digital transformation and create a modern communications experience centered around "Extension Mobility and Seamless Connectivity."

Telephony System Deployment
Endpoint Layer

Telephony System Deployment

Deploy the DINSTAR UC8000 Softswitch or UC Series Hardware IPPBX platforms (such as UC200 Pro and UC350 Pro) within the enterprise network as the core voice communications platform.
The system provides comprehensive enterprise communication capabilities, including.

01
Core Layer

Core Layer

Extension management

SIP trunk connectivity

Call control

Voicemail

Call recording

IVR

Call queues

Audio conferencing
02
Access Network

Access Network

The UC Series offers excellent SIP/IMS interoperability and supports direct integration with carrier SIP trunks. PSTN connectivity can also be achieved through trunk gateways, enabling flexible expansion of external line resources.

SIP/IMS PSTN

Endpoint Layer

Office Desk Phones
• Deploy IP phones registered to the IPPBX to support fixed-office communication requirements.

Mobile Endpoints
• Employees install the DinLink App on smartphones and register extensions through Wi-Fi or 4G/5G networks, enabling mobile office, remote work, and hybrid work scenarios.

DinLink App Features
• One-number synchronization • Call transfer / hold / conferencing
• HD voice calling • Background wake-up incoming call support
• Enterprise directory • Call recording
• Local contact synchronization

Solution Highlights

HIGHLIGHT 01

Extension Mobility with Seamless Connectivity

The mobile app and office desk phone share the same extension number and corporate caller ID, enabling employees to stay connected with colleagues and customers anytime and anywhere.
HIGHLIGHT 02

Mobile Work Support

Supports secure access across office networks, remote work environments, business travel, field operations, cross-region, and multinational collaboration scenarios.
HIGHLIGHT 03

Single Number Reach with Simultaneous Ringing

Desk phones, PC softphones, and mobile apps can ring simultaneously, ensuring important calls are never missed.
HIGHLIGHT 04

Reliable Background Connectivity

The Dinlink App is compatible with major smartphone brands worldwide and supports persistent background operation, allowing incoming calls to ring normally even when the device screen is locked or inactive.
HIGHLIGHT 05

Efficient Unified Collaboration

The mobile app automatically synchronizes enterprise and local contacts while supporting one-click dialing, conferencing, call transfer, voicemail, and call recording.
HIGHLIGHT 06

Separation of Business and Personal Numbers

When employees place business calls through the Dinlink App, outbound calls display the company's unified caller ID, protecting personal privacy while strengthening corporate branding.

Solution Value

Improved Workforce Productivity

Employees remain connected anytime and anywhere, enabling faster business response times, smoother collaboration, and significantly improved operational efficiency.

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Enhanced Customer Satisfaction

Mobile extensions remain continuously online, reducing missed calls and improving service responsiveness and customer satisfaction.

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Reduced Enterprise Communication Costs

Internal extension dialing remains available outside the office, while cross-region branch communications can be achieved with minimal communication costs, reducing long-distance and roaming expenses.

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Stronger Corporate Branding

Unified outbound caller ID improves corporate image, strengthens customer trust, and enhances business professionalism.

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Simplified O&M and Reduced IT Investment

Centralized management, remote maintenance, and batch provisioning significantly simplify device administra颅tion and maintenance costs.

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Scalable Communications for Business Growth

The solution flexibly supports remote work, multi-branch deployment, and multinational collaboration, helping enterprises accelerate digital transformation and improve business agility and competitiveness.

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Success Cases

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