Attendant Console
Attendant Console
Attendant Console is a communication management tool designed for front desks and call centers. It streamlines call handling, enables real-time extension monitoring, and simplifies customer information processing to enhance service quality and operational efficiency.
Main Features
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Sign-In
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Call Queue List
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Call Parking List
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Call History
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Extension Queue Management
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Agent/Seat List
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Call Control
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Wakeup Clock
Visual dashboard control
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One-click status switching(Break/Ready/Night)
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Multi-criteria call record search
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Real-time agent status & call data monitoring
